When a member begins to disrupt your server, this member may need intervention from a moderator to prevent the situation from escalating. If you confirm that something like this is happening, you can then ask yourself the next question: Do I need to intervene? This disruption may be a variety of different things: they might be explicitly breaking your server’s defined rules, treating other members harshly, bringing the quality of your chat down through their behavior, or perhaps just a small yet visible disagreement. Typically a member’s disruption in the chat will catch your eye. These questions are rather straightforward, but sometimes the answer may be a little unclear. There are two questions you should ask yourself whenever something catches your attention: In this case, the user is typically banned and reported to Discord’s Trust & Safety team. You can see right away that no additional context is needed and that their motives are demonstrated clearly, so you can go right to proportional response. Sometimes the context and motives are immediately apparent with the action, such as a user’s intent to cause disruption by spamming gore in your server. In some scenarios, steps 2 and 3 can be interchangeable or simultaneous. E.g."Sorry about that, situation handled!".Stating a message where the issue occurred.If you find yourself in one of those situations, here are some good points to follow for nearly every situation: Because of this, you may find it difficult to understand what exactly you should do in each different scenario. Keep in mind that every situation is unique. There are a few “genres” of things you tend to see on a daily basis, depending on your community. If you’re unsure of the tools available to you and how they work, consider reading Permissions on Discord first. We’ll talk about the things you should consider in situations that require a moderator, the first steps you should take in common scenarios, and touch on what punishments are appropriate. This article will be going over a few things relating on how to take action as a moderator. It’s something you’ll run into daily and not knowing how to handle an infraction severely undermines your abilities as a moderator.
For moderators both new and experienced, enforcing the rules is central to your role in your respective community.